Shipping & Delivery

Last Updated: June 2026

Welcome to Agroods. We are committed to delivering your orders efficiently, securely, and transparently. This Shipping Policy outlines our order processing procedures, shipping methods, delivery timelines, costs, tracking information, and other important details related to shipments placed through Agroods.

By placing an order with Agroods, you agree to the terms and conditions outlined in this Shipping Policy.

1. Shipping Coverage

Agroods currently ships to customers throughout the United States.

We work with trusted national shipping carriers to ensure reliable delivery services and accurate tracking throughout the shipping process.

Our primary delivery partners include:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

The carrier used for your shipment may vary depending on package size, destination, operational requirements, and carrier availability.

2. Order Processing Schedule

All orders are subject to a processing and handling period before shipment.

Our fulfillment team carefully verifies, prepares, packs, and dispatches each order to ensure quality and accuracy.

Order Processing Information

Orders are processed only on business days.

Business Days

Our fulfillment center operates:

Monday – Friday

Orders are not processed on:

• Saturdays
• Sundays
• Federal holidays
• Carrier-observed holidays

3. Order Cut-Off Time

To facilitate timely shipping, Agroods maintains a daily order cut-off schedule.

Orders placed before 5:00 PM EST on a business day will begin processing on the same business day.

Orders placed after 5:00 PM EST will be considered received on the next business day.

Examples

4. Shipping Cost

Agroods offers a simple and transparent shipping structure.

Standard Shipping Fee

The flat-rate shipping fee applies per order unless otherwise stated during promotional events or special offers.

Shipping charges are displayed during checkout before payment is completed.

5. Shipping Timeframes

Delivery times consist of two separate stages:

1. Handling/Processing Time
2. Transit Time

Handling Time

Transit Time

Total Estimated Delivery Time

Most customers receive their orders within the estimated timeframe; however, delivery dates are estimates and are not guaranteed.

6. Delivery Carriers

Agroods partners with established shipping providers to deliver orders safely and efficiently.

Available Delivery Services

Carrier selection is determined automatically based on operational requirements and destination location.

Customers cannot request a specific carrier unless otherwise offered at checkout.

7. Shipment Tracking

Once an order has been shipped, customers will receive a shipping confirmation email containing tracking information.

Tracking Details

Tracking information may require 24–48 hours to become active after the shipment has been dispatched.

Customers can monitor shipment progress directly through the carrier's tracking platform.

8. Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout.

Please verify:

• Recipient name
• Street address
• Apartment or suite number
• City
• State
• ZIP code
• Contact information

Agroods is not responsible for delays, delivery issues, or additional expenses resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an address error after placing an order, please contact us immediately.

Address changes cannot be guaranteed once order processing has begun.

9. Shipping Delays

While Agroods strives to meet all estimated delivery timelines, certain circumstances may result in delays beyond our control.

Possible causes include:

• Severe weather conditions
• Natural disasters
• Transportation disruptions
• Carrier operational issues
• Public holidays
• High seasonal shipping volumes
• Security inspections
• Incorrect delivery information

In such situations, delivery dates may be extended without prior notice.

We appreciate your patience and understanding when unexpected circumstances affect carrier operations.

10. Lost Packages

A shipment may be considered lost if tracking information indicates no movement for an extended period or if the package cannot be located by the carrier.

If you believe your package is lost:

1. Verify the shipping address used during checkout.
2. Review tracking updates.
3. Check with household members, neighbors, leasing offices, or building management.
4. Contact the shipping carrier directly.
5. Contact Agroods for assistance.

Our team will work with the carrier to investigate the issue and determine an appropriate resolution.

11. Delivered but Not Received

If tracking indicates that a package has been delivered but you have not received it:

• Check around your property.
• Check with family members or neighbors.
• Contact the carrier for delivery details.
• Allow up to 48 hours in case of premature delivery scans.

If the package still cannot be located, please contact Agroods promptly for further assistance.

12. Damaged Shipments

We take great care in packaging every order. However, damage may occasionally occur during transportation.

If your package arrives damaged:

1. Retain all packaging materials.
2. Take clear photographs of:
• Packaging
• Shipping label
• Damaged items
3. Contact Agroods as soon as possible.

Providing detailed documentation helps expedite the review process.

13. Multiple Item Orders

Orders containing multiple items such as shirts, jackets, and pants may occasionally be shipped separately.

If this occurs:

• Multiple tracking numbers may be provided.
• Packages may arrive on different dates.
• Additional shipping fees will not be charged for split shipments initiated by Agroods.

14. Refused or Undeliverable Packages

Packages may be returned to Agroods if:

• Delivery is refused.
• The address is invalid.
• The address is incomplete.
• Multiple delivery attempts are unsuccessful.

Returned packages may require additional shipping charges before reshipment can be arranged.

15. Risk of Loss and Title

Ownership and responsibility for products transfer to the customer upon successful delivery by the shipping carrier to the delivery address provided during checkout.

Delivery confirmation supplied by the carrier may be used as evidence of completed delivery.

16. Shipping Restrictions

Agroods reserves the right to limit or refuse shipments under certain circumstances, including but not limited to:

• Suspected fraudulent transactions
• Incomplete customer information
• Carrier service limitations
• Regulatory or legal restrictions

Customers will be notified if shipment restrictions affect their order.

17. Customer Support

Our customer support team is available to assist with shipping-related questions, tracking inquiries, delivery concerns, and order status requests.

Support Information

For the fastest service, please include:

• Order number
• Customer name
• Email address used for purchase
• Description of the shipping issue

18. Policy Updates

Agroods reserves the right to update or modify this Shipping Policy at any time to reflect operational changes, shipping carrier updates, legal requirements, or service improvements.

Any revisions become effective immediately upon publication on our website.

Customers are encouraged to review this Shipping Policy periodically for the latest information.

Contact Us

Agroods

Email: help@agroods.com

Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

We appreciate your trust in Agroods and are committed to providing reliable shipping services for all orders of shirts, jackets, pants, and other apparel products available through our store.