Intellectual Property Claim

Last Updated: June 2026

Agroods respects the intellectual property rights of others and expects users, customers, and partners to do the same. This Intellectual Property Claim Policy explains how rights holders may report alleged infringement involving content, products, or materials appearing on the Agroods website.

By using our website or services, you acknowledge and agree to the procedures outlined in this policy.

1. Commitment to Intellectual Property Protection

Agroods is committed to operating in compliance with applicable intellectual property laws and to responding appropriately to valid claims of infringement.

We take allegations of copyright, trademark, and other intellectual property violations seriously and will review all properly submitted notices.

2. Scope of This Policy

This policy applies to any content appearing on the Agroods website, including but not limited to:

• Product images
• Product descriptions
• Website text and design
• Logos and branding elements
• Marketing materials
• Digital content and graphics

It also applies to any alleged unauthorized use of third-party intellectual property.

3. Reporting an Intellectual Property Claim

If you believe that your intellectual property rights have been infringed by content on the Agroods website, you may submit a written notice to our designated contact email.

Required Information for a Valid Claim

To process your request, your notice must include the following:

Incomplete claims may delay processing or require additional information.

4. Where to Send Claims

All intellectual property claims should be submitted to:

Agroods Intellectual Property Contact

We recommend including “Intellectual Property Claim” in the subject line to ensure prompt handling.

5. Review and Response Process

Once a valid claim is received, Agroods will take appropriate steps to investigate and review the matter.

Review Process

We aim to review claims in a timely manner, but response times may vary depending on complexity.

6. Possible Actions

If a claim is found to be valid, Agroods may take one or more of the following actions:

• Removal or disabling of access to the reported content
• Modification of product listings or materials
• Suspension of related listings
• Temporary or permanent removal of infringing content
• Communication with involved parties for resolution

Actions taken will depend on the nature and severity of the claim.

7. Counter-Notification

If you believe that content was removed or restricted in error or due to misidentification, you may submit a counter-notification.

A counter-notification should include:

• Identification of the removed content
• Statement of good faith belief that the removal was mistaken
• Contact information
• Consent to jurisdiction where applicable
• Electronic or physical signature

Agroods may reinstate content where appropriate and legally permitted.

8. False or Misleading Claims

Submitting false or misleading intellectual property claims may result in:

• Rejection of the claim
• Suspension of account privileges (if applicable)
• Legal consequences under applicable law

Agroods reserves the right to investigate claims for accuracy and authenticity.

9. Repeat Infringement Policy

Where applicable, Agroods may take action against users or entities who repeatedly submit or engage in infringing activity.

Such actions may include:

• Removal of infringing content
• Restriction of access to services
• Termination of accounts (if applicable)

10. Third-Party Content

Agroods may host or display content provided by third parties, including vendors, partners, or users.

Agroods is not responsible for verifying ownership of all third-party submitted content but will act promptly upon receiving valid intellectual property complaints.

11. Limitations of Liability

To the fullest extent permitted by law, Agroods shall not be liable for:

• Misuse of intellectual property claims by third parties
• Errors in submitted claim information
• Disputes between third parties regarding ownership
• Indirect damages resulting from content removal or restriction

12. Policy Updates

Agroods reserves the right to update or modify this Intellectual Property Claim Policy at any time.

Policy Information

Continued use of the website after updates constitutes acceptance of the revised policy.

13. Contact Information

Agroods

Summary

Agroods respects intellectual property rights and is committed to responding appropriately to valid claims. If you believe your rights have been violated, please contact us with complete and accurate information so we can review and address the matter promptly.