Shipping Policy

Agroods

Website: agroods.com

Last Updated: December 2025

At Agroods, we are committed to providing a reliable, transparent, and efficient shipping experience for all customers. This Shipping Policy outlines how orders are processed, shipped, delivered, and tracked when you purchase products from agroods.com.

This Shipping Policy applies to all orders placed through agroods.com and should be read in conjunction with our Terms of Service, Returns & Refund Policy, and other legal policies available on our website.

1. Shipping Coverage & Destinations

Agroods currently ships to supported destinations as displayed during checkout. Shipping availability, delivery times, and carrier options may vary depending on your location and order details.

All orders are shipped from our fulfillment partners using established and reputable shipping carriers. Delivery availability is subject to carrier service coverage and operational conditions.

2. Shipping Carriers & Delivery Services

Agroods partners with the following major shipping carriers:

• United States Postal Service (USPS)
• United Parcel Service (UPS)
• FedEx

The selected carrier is determined based on destination, package size, weight, and operational efficiency. All shipments include tracking information once dispatched.

3. Shipping Cost & Flat Rate Pricing

Shipping Method	Flat Rate Cost
Standard Shipping	$6.99 USD

Shipping fees are non-refundable once an order has shipped, except where required by law. Taxes, duties, or customs charges are the responsibility of the customer unless stated otherwise at checkout.

4. Order Cut-Off Time

Order Cut-Off Time: 5:00 PM (EST)
Business Days: Monday – Friday (excluding public holidays)

Orders placed after the cut-off time, on weekends, or holidays will be processed on the next business day.

5. Order Handling & Processing Time

Stage	Timeframe
Order Processing & Handling	1 – 4 business days

6. Shipping Transit Time

Shipping Stage	Estimated Time
Carrier Transit	4 – 7 business days

7. Total Estimated Delivery Time

Stage	Estimated Duration
Handling Time	1 – 4 business days
Transit Time	4 – 7 business days
Total Estimated Delivery	5 – 11 business days

8. Order Tracking

Shipping confirmation emails include the carrier name, tracking number, and tracking link. Tracking may take 24–48 hours to become active.

9. Delivery Address Accuracy

Customers are responsible for providing accurate shipping information. Agroods is not responsible for delivery issues caused by incorrect or incomplete addresses.

10. Failed Deliveries & Returned Packages

Failed deliveries due to address errors, refusal, or carrier access issues may result in reshipping fees or order cancellation.

11. Lost, Delayed, or Damaged Shipments

If a package is delayed, lost, or damaged, please contact our support team promptly. Claims are reviewed on a case-by-case basis.

12. Shipping During Peak Periods & Holidays

During peak seasons, handling and transit times may be extended due to carrier volume.

13. Split Shipments

Orders may ship in multiple packages. No additional shipping fees will be charged.

14. Business Days Definition

Business days are Monday through Friday, excluding weekends and public holidays.

15. Customer Support & Assistance

Support Hours: Monday – Saturday
8:00 AM – 7:00 PM (EST)

16. Policy Updates & Modifications

Agroods may update this Shipping Policy at any time. Changes take effect immediately upon posting.

17. Acceptance of Shipping Policy

By placing an order on agroods.com, you acknowledge that you have read, understood, and agreed to this Shipping Policy.